At JoyFeed, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
Last updated: 8/28/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include:
- Email address and contact information
- Payment information (processed securely through Stripe)
- Usage data and preferences
2. How We Use Your Information
We use your information to:
- Provide and improve our joy-focused content and services
- Process payments and manage subscriptions
- Send you updates and notifications about our services
- Respond to your inquiries and provide customer support
3. Data Security
We implement appropriate security measures to protect your personal information. Your payment information is securely processed through Stripe and we use industry-standard encryption for data transmission.
4. Third-Party Services
We use trusted third-party services including:
- Stripe for payment processing
- AWS S3 for secure file storage
- MailerLite for email communications
5. Your Rights
You have the right to access, update, or delete your personal information. You can also unsubscribe from our communications at any time. To exercise these rights, please contact us at hello@joyfeed.app.
6. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
7. Child Safety & CSAE Standards
JoyFeed is committed to maintaining a safe platform for all users. We strictly prohibit any content, behavior, or activity that involves child sexual abuse or exploitation (CSAE).
We do not allow the creation, storage, sharing, or promotion of child sexual abuse material (CSAM) in any form, including images, videos, or computer-generated content.
Any suspected CSAE activity will be reported to the relevant authorities, including the National Center for Missing & Exploited Children (NCMEC), in compliance with applicable laws.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@joyfeed.app.